Complaints Form

If applicable, details of a person complaining on behalf of the complainant

NOTES Other information Please read and sign this declaration: I confirm that all the information I have given is true and accurate to the best of my knowledge. Date Signature We will review your complaint within five (5) working days and inform you within ten (10) working days about our evaluation and proposed solution. If the review of your complaint requires more time, we will inform you when we estimate your complaint will be resolved. The maximum time for resolution should not exceed thirty (30) working days. For more information about our complaints handling procedure, please call 01 821 577, visit our branches or visit our website www.ugi.mw